This document clearly explains what information we collect when you use k09, how we use it, and how we keep it secure.
K09 employs the highest standards of technology and policy to keep your personal data secure.
Welcome to k09. This Privacy Policy ("Policy") explains how k09 collects, uses, stores, and protects your personal information. We believe your privacy is a fundamental right, and we are committed to upholding it.
By using the k09 website or app, you agree to this Privacy Policy. Please take a moment to read it in full — it was written with you in mind.
This Privacy Policy applies to all k09 services — including the website (k09.io), mobile app, live chat support, and email communications. When you use any of our services, certain information is naturally shared with us.
We never misuse your data. It is used solely to provide you with a better experience, ensure platform security, and meet our legal obligations.
Please note: k09 follows international data protection standards and complies with applicable local laws.
K09 may collect the following types of information:
| Type of data | Example | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Yes |
| Contact | Phone number, email address | Yes |
| Financial | Mobile banking number, bank details | Yes |
| Technical | IP address, device information, browser | Yes |
| Usage patterns | Gaming history, betting patterns | Yes |
| Communication Logs | Support chat, email correspondence | Optional |
We only collect data that is genuinely necessary. Collecting information beyond what is needed goes against our principles.
K09 collects information through several methods, and we maintain full transparency at every step:
Important: We never access your microphone, camera, or contact list without permission. Only the permissions requested at the time of app installation are ever used.
Your data is used only for specific purposes. Under no circumstances will k09 use your information for anything beyond the following:
You can opt out of marketing emails or notifications at any time — simply select "Unsubscribe" in your account settings.
K09 does not sell your personal information to third parties. However, in certain situations, limited data may be shared for specific purposes:
In all such cases, we ensure that the relevant third parties adhere to the same strict privacy standards that we do.
k09 never sells or shares your information with advertisers, market research firms, or any third party for commercial purposes.
K09 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
We use industry-leading technology to keep your data secure:
In the event of a security breach that affects your data, we will notify you within 72 hours.
K09 respects your right to data privacy. Your rights are detailed below:
You can request to see what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of any data not subject to a legal retention requirement.
You can restrict how your information is used for specific purposes.
You may export your data in a readable format.
You can object to marketing communications or specific data processing activities.
To exercise these rights support@k09.io We will do our best to respond within 30 days.
K09 does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations:
After these periods, data is securely deleted or anonymized.
K09 is an adults-only platform. Users under the age of 18 are not permitted to access it. We never knowingly collect personal information from minors.
If a parent or guardian discovers that their child has created a k09 account, please contact our support team immediately. We will promptly close the account and delete all associated data.
For Parents: If you find the k09 app or website on your child's device, please email support@k09.io immediately.
K09 may update this Privacy Policy when necessary. If changes are made, we will:
Continued use of k09 after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
For any privacy-related questions, concerns, or requests, please get in touch with us:
We typically respond within 24 hours. For complex matters, it may take up to 30 business days.
When submitting a privacy request, please include your account email or phone number so we can identify you promptly.
Your privacy is our top priority at k09. Open an account on our secure platform today and enjoy the best gaming experience in Bangladesh.