K09 Terms & Conditions — Everything You Need to Know, Explained Clearly

K09 is a legally operated online gaming and Sports Betting platform, registered under the applicable licensing authority. The platform is designed primarily with Bangladeshi users in mind.

These terms apply to the k09 website (k09.io), mobile app (Android and iOS), and all related services. k09 reserves the right to modify, suspend, or discontinue any part of its services at any time without prior notice.

You are required to provide accurate and up-to-date information when creating a k09 account. Registering with false information is considered a violation of our rules.

What you'll need to register:

• Full legal name (as it appears on your National ID)
• An active phone number or email address
• Your correct date of birth (required for verification)
• Preferred payment method details

If multiple individuals or family members share the same device, IP address, or payment method, k09 may request additional verification.

K09 is an adults-only platform. You are not eligible to use k09 if you do not meet the following requirements:

• You must be at least 18 years old.
• You must be legally permitted to participate in online gaming under the laws of your country.
• Accounts must be registered for personal use only, not for professional or commercial purposes
• You must not appear on any self-exclusion list.

K09 may request a NID, passport, or birth certificate at any time for age verification. Your account may be restricted until verification is complete.

K09 supports deposits and withdrawals via bKash, Nagad, Rocket, and other approved payment methods.

Deposit Rules:

• Deposits must be made from your own account only
• Minimum deposit amounts are listed on the payment page
• Deposits are typically credited to your account instantly.

Withdrawal Rules:

• Withdrawals can only be made to the same payment method used for the deposit.
• KYC (Know Your Customer) verification may be required before processing a withdrawal.
• Standard withdrawal processing time is between 15 minutes and 24 hours
• Wagering requirements must be met before withdrawing from your bonus balance.

K09 regularly offers a variety of bonuses and promotional offers. Each bonus has its own specific terms and conditions.

General bonus rules:

• Every bonus comes with wagering requirements that must be met before you can withdraw.
• Bonuses cannot be combined or used simultaneously (unless explicitly stated otherwise)
• Arbitrage betting using bonus balance is strictly prohibited
• K09 reserves the right to modify or cancel any bonus offer
• Any unused bonus balance will be forfeited once the bonus expires

The welcome bonus is available to new users on their first deposit only. If multiple accounts are created by the same person or household to claim the welcome bonus, all bonuses will be forfeited and the accounts may be closed.

When betting on k09, certain rules apply equally to all users to ensure a fair experience for everyone.

• Once a bet is confirmed, it cannot be changed or cancelled (except via the live bet cashout feature)
• If incorrect odds are displayed due to a technical error, k09 reserves the right to void the affected bets.
• If a match or event is cancelled, the stake for the relevant bet will be refunded
• For indefinitely postponed events, k09's decision is final
• Bets placed by exploiting system errors will be considered void

The following activities are strictly prohibited on k09. Violations will result in serious consequences:

• Using bots, scripts, or automated software to play or place bets
• Creating multiple accounts to claim bonus benefits
• Attempting to launder money or conceal the source of illegal funds
• Attempting to hack another user's account or steal their information
• Exploiting system vulnerabilities or bugs for unfair advantage
• Placing bets on behalf of third parties or being part of a professional syndicate
• Abusing or threatening k09 staff

K09 may temporarily or permanently close an account under the following circumstances:

• Consequences for Violations
• Failure to cooperate with the verification process
• In cases of suspicious financial transactions
• If a security threat is detected
• At the user's own request

Users may close their account at any time. Any real money balance available (excluding bonuses) will be refunded, subject to applicable conditions.

K09 takes your personal data seriously. We do not sell or share your information with third parties, except where required by law or regulatory authorities.

For our full data protection policy, please visit our Privacy Policy page.

K09 is committed to responsible gaming. We want your experience on our platform to always be enjoyable — never a source of harm.

• Deposit limits, betting limits, and loss limits can be set at your convenience
• Self-exclusion (temporary account closure) is available at any time.
• Cooling-off periods are available upon request.
• If you feel you may be developing a gaming addiction, please contact our support team.

For more information, visit our Play Responsibly page.

If a dispute arises, please contact our customer service team first. Most issues are resolved within 24–48 hours.

If your issue cannot be resolved through customer service, you may escalate it to our licensing authority. k09 is committed to fair and transparent dispute resolution at all times.

K09 may update these Terms & Conditions at any time. For significant changes, users will be notified at least 7 days in advance via email or in-app notification.

Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly.

These terms were last updated on January 1, 2026.